Refund & Payment Policy

Last updated: 22 August 2026

What a payment buys

Your payment buys exactly one thing: a position on the public bolilagao.lol leaderboard, decided by the total amount you have paid. Nothing else.

• This is not an advertising package.
• There is no guarantee of traffic, clicks, impressions or conversions.
• There is no guaranteed minimum duration.
• It is not permanent ownership of a rank. Anyone can pay more than you and go higher, and they will.

Refunds

Payments are final and non-refundable, because the thing being bought — placement on the board — is delivered the instant the payment confirms.

There are three exceptions:

• We remove your listing. If we take a listing down under the content policy, your last payment is refunded and the rank ends.
• Technical failure. Money left your account but the listing never appeared on the board, and we could not fix it within 72 hours: full refund.
• Duplicate charge. Charged twice for the same bid: the extra charge is refunded.

Being outbid is not a refund. That is not the product failing, that is the point of the product.

How to request a refund

Write to contact@bolilagao.lol with your listing URL and the UPI reference number (UTR) from your payment app. We reply within 3 working days. Once approved, the refund is sent back to the UPI account you paid from within 5–7 working days.

Payment processing

• All payments are by UPI, in INR. Your PIN and bank credentials stay in your own UPI app; we never see them.
• The amount shown at checkout is the final amount. No hidden fees.
• Raising a bid charges only the difference, not the full amount. Detail in the Rules.
• Rank is granted only once the payment is verified on the server, never on the browser’s claim.

Chargebacks

Email us before filing a chargeback. Solving a genuine problem directly is faster for both of us. Any listing that receives a chargeback is removed from the board.